?Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ)?
Generally speaking, our MOQ is 1 pc. For specific products, please contact our sales team.
Q2: Can you customize our logo on your products?
Yes. OEM and ODM services are welcome. We support professional customization according to our customers' requirements.
Q3: Do you offer samples?
Yes, we provide samples based on customer requirements to ensure quality and design satisfaction.
Q4: How long is the delivery time?
Sample production takes around 5-7 days, with courier shipping taking an additional 5-7 days. For bulk orders, the normal production time is 15-25 days depending on the quantity.
Q5: What are the available payment methods?
For ODM and OEM orders, we typically require a 30% deposit, with the remaining 70% paid before shipment.
Q6: How do you ensure product quality?
We have a professional QC team that conducts pre-production sample checks and quality inspections throughout the entire manufacturing process. A final inspection is required before shipment.